Privacy Policy

Last Updated: August 13, 2026

Welcome to WILLIS JUDD CAPETOWN. Your privacy is important to us. This Privacy Policy explains how personal information is collected, used, and protected when you visit our website or place an order.

1. Information Collected

When using our website, the following information may be collected:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Payment Information (processed securely by payment providers)
  • Order History
  • Device Information
  • IP Address
  • Browser Type

2. How Information Is Used

Personal information may be used to:

  • Process and deliver orders
  • Verify payments
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations

3. Payment Security

Credit card information is not stored by WILLIS JUDD CAPETOWN.

Payments are securely processed through trusted payment providers. Available payment methods may include:

  • Visa
  • Mastercard
  • Apple Pay
  • Credit Card
  • American Express

Payment information is encrypted during transmission.

4. Sharing Information

Personal information is only shared with trusted third parties when necessary to operate our business.

This may include:

  • Payment processors
  • Shipping and courier partners
  • Customer service providers
  • Technology partners that help operate our website

WILLIS JUDD CAPETOWN does not sell personal information.

5. Marketing Emails

If you subscribe to our newsletter, marketing communications may include:

  • Product launches
  • Promotions
  • Special discounts
  • Brand updates

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email.

6. Cookies

Our website uses essential cookies required for the proper operation of the store, including shopping cart functionality, checkout, security, and remembering preferences.

Cookies may be disabled through your browser settings, although doing so may affect certain website features.

7. Data Security

Industry-standard security measures are used to help protect personal information against unauthorized access, disclosure, or misuse.

Although no online system can guarantee absolute security, reasonable measures are taken to safeguard personal information.

8. Privacy Rights

Depending on applicable laws, customers may have the right to:

  • Request access to personal information
  • Correct inaccurate information
  • Request deletion of personal information
  • Withdraw consent for marketing communications
  • Request information about how personal information is used

9. Third-Party Services

Our website may contain links to third-party websites.

WILLIS JUDD CAPETOWN is not responsible for the privacy practices or content of those third-party websites.

10. Children's Privacy

Our website is not intended for children under the age of 18.

WILLIS JUDD CAPETOWN does not knowingly collect personal information from children.

11. Changes to This Policy

This Privacy Policy may be updated from time to time.

Any changes will be published on this page together with the updated revision date.

12. Contact Us

For questions regarding this Privacy Policy, please contact:

WILLIS JUDD CAPETOWN
Email: info@willisjudd-capetown.co.za
Website: willisjudd-capetown.co.za
Response Time: 24–48 Business Hours